Privacy policy

Privacy & Cookie Policy
Last updated: 04.09.2025

Data we collect
We collect information you provide directly such as name, email, phone number, billing and shipping details, and payment information. We also collect transactional data from your orders, website usage data through cookies and similar technologies, and marketing interaction data when you sign up to our newsletter or engage with campaigns.

How we use data
We use this information to fulfil and deliver orders, provide customer service, improve our website, send relevant updates and marketing if you have opted in, and to analyse performance and measure the effectiveness of our communications.

Cookies
Cookies are used to ensure our site functions and to improve your experience. Essential cookies are required for checkout and secure login. Analytics cookies help us understand site usage. Marketing cookies allow us to deliver relevant ads through partners such as Meta (Facebook & Instagram). For this purpose, hashed information such as email or phone may be securely matched with Meta’s systems for remarketing and optimisation. You can manage or disable cookies in your browser settings.

Sharing of data
We share your data only with trusted partners necessary to operate our business: Shopify (store hosting), payment providers (secure transactions), logistics partners (shipping), and marketing platforms such as Meta and Klaviyo (campaigns). We do not sell or rent your data to third parties.

Your rights
Under GDPR, you have the right to access the personal data we hold about you, request correction or deletion, withdraw consent to marketing, and request data portability. To exercise these rights, contact us at [insert support email].

Data security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Updates
We may update this policy to reflect changes in technology, law, or our services. The latest version will always be available here.

Contact
If you have questions about this policy or wish to exercise your data rights, you can reach us at: info@evellant.com.